Who else can help
The following are some of the other main agencies and regulators in Ireland that deal with consumer issues.
Advertising Standards Authority
Investigates complaints about advertisements. If you are complaining as an individual or as a group of consumers, your identity remains confidential.
http://www.asai.ie
Broadcasting Complaints Commission
Deals with broadcasting complaints about radio and television broadcasters licensed within the Republic of Ireland. Handles complaints about any broadcast content - not just programmes but commercials too.
http://www.bcc.ie
ComReg
The Commission for Communications Regulation. Regulates the telecommunications, radio communications and broadcasting sectors, and postal services.
http://www.comreg.ie
Commission for Aviation Regulation
Regulates certain aspects of the aviation and travel trades.
http://www.aviationreg.ie
Competition Authority
Deals with complaints about uncompetitive practices.
http://www.tca.ie
Data Protection Commissioner
Protects your right to privacy under the Data Protection Acts.
http://www.dataprotection.ie
European Consumer Centre Dublin
Assists consumers with cross-border disputes.
http://www.eccdublin.ie
Financial Services Ombudsman's Bureau of Ireland
Handles unresolved complaints from consumers about financial service providers.
http://www.financialombudsman.ie
Food Safety Authority of Ireland
Has enforcement powers in terms of food safety and hygiene.
http://www.fsai.ie
Health Insurance Authority
Regulates private health insurance in Ireland.
http://www.hia.ie
Irish Insurance Federation Consumer Information Centre
Assists in resolving problems with insurance companies.
http://www.iif.ie/
Irish Medicines Board
Regulates human and veterinary medical products.
http://www.imb.ie
National Property Services Regulatory Authority
A regulatory authority to underpin a new regulatory framework in the auctioneers / estate agents sector aimed at achieving uniformity and transparency in licensing, regulation and the provision of information for the public
http://www.npsra.ie
Office of the Ombudsman
Examines complaints about the administrative actions of Government Departments, the Health Service Executive, local authorities and An Post.
http://ombudsman.gov.ie
Pensions Board
Regulates occupational pension schemes and Personal Retirement Savings Accounts (PRSAs).
http://www.pensionsboard.ie
Pensions Ombudsman
Investigates and rules on complaints and disputes involving occupational pension schemes and Personal Retirement Savings Accounts (PRSAs).
http://www.pensionsombudsman.ie
Private Residential Tenancies Board
Mediates disputes between landlords and tenants.
http://www.prtb.ie
Regtel
Handles consumer complaints about premium rate telecommunications services.
http://www.regtel.ie
Small Claims Court
Deals with claims of up to €2,000 by consumers against businesses.
http://www.courts.ie
Taxi Regulator
Regulates taxis, hackneys and hired limousines.
http://www.taxiregulator.ie