Electricity and gas: introduction
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Electricity and gas charges are a substantial part of household bills.
Both the ESB (Electricity Supply Board) and Bord Gáis have been split into separate businesses to comply with EU competition rules therefore as a consumer you may find yourself dealing with several different organisations, helplines or websites to deal with what used to be a more clear-cut process.
The most common problems encountered by consumers fall into three broad categories:
Find out more about your consumer rights and electricity and gas below.
Learn about electricity and gas
