Gift vouchers: introduction
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Gift vouchers and gift tokens are great in theory, particularly around Christmas time, but in practice many consumers have problems with them.
These problems range from expiry dates that have lapsed to having a voucher for a shop that has closed down.
Types of voucher
Gift vouchers can be exchanged for goods or services up to their face value. There are different types of gift vouchers depending on who issues them, such as those that can be used in:
- A specific shop
- A specific chain of shops
- A wider range of different traders (e.g. for a specific shopping centre)
- Any members of a "club" or association of shops
Always check the places where the voucher/card can be used before buying one.
Printable version of full guide
Find out more about your consumer rights and gift vouchers below.
Learn about gift vouchers
