Phones, TV and broadband: introduction
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Phones, the Internet and television are all key services nowadays. Many of these markets have been deregulated in recent years, so there is a wide range of choices for consumers shopping around for the best value.
Before signing up for any service contract, always read the "small print" - the terms and conditions.
These spell out your rights and obligations, including charges you may have to pay when using your account - or sometimes even when you are terminating it.
If there are any clauses you don't understand, ask the business to explain them before signing up.
Many of these new technologies may be cutting edge - but that can mean teething problems too, and sometimes poor service.
Find out more about your consumer rights and phones, TV and broadband services below.
Learn about phones, TV and broadband
