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Boy wearing cycling helmetProduct safety: the NCA's role

The National Consumer Agency is responsible for market surveillance and investigates complaints about the safety of products.

The NCA's work reduces the likelihood of consumers encountering unsafe products. If you think a product is unsafe, forward details about it immediately to the NCA to investigate.

Contact the NCA's consumer helpline number at Lo-call 1890 432 432 or (01) 4025545 or email us