Air travel: missing a flight
Whenever you book a flight, you enter into a contract with an airline. The contract's terms and conditions spell out your rights and responsibilities.
If it’s your fault
If you miss a flight and it's your fault - such as missing the check-in time or not bringing the right kind of ID - you are in breach of that contract and have no consumer rights.
You have other responsibilities as part of the contract, such as confirming your reservation in time, and bringing the right booking information.
This might be a copy of the email confirmation that the airline sent you, or on some airlines it might be the ticket that you print out on your computer. Always check the terms and conditions to see what you need to do.
If it’s the airline's fault
However, if it's the airline's fault that you missed the flight, you have various entitlements as a consumer. For example, if the flight is overbooked (see Denied Boarding) you have the right to compensation.
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